FAQs
In this section I will aim to answer most of the questions you may have. If you have any further questions don't hesitate to email me at goodnewschristianresources@gmail.com
I downloaded a digital product but haven't recieved the link.
If you didn't get the link to your download then please email me using the link above and I will see about making sure you get a replacement. please provide proof of purchase with your email.
How will my orders be shipped?
All physical orders are posted via Royal Mail or Royal Mail Signed For and postage is calculated at checkout according to your chosen delivery method.
Do you post outside the UK?
I'm sorry but at the current time I only allow purchases within the UK due to tax purposes and being a sole trader working alone. I hope in the future that I can begin shipping internationally.
Do you have a phone number?
Currently you cannot call Fellowship Crafts but messages can be sent via Email, Facebook Messenger, WhatsApp or Text Message. You can also contact us via the contact section on this website.
Why is there plastic packaging in my order?
As a part of trying to make my business sustainable and keep customer costs low I use whatever packaging I have. If I have to buy packaging then I will never buy plastic, single use packaging, but if someone sends me something in plastic I will keep it out of landfill by reusing it. For example; I was once given some cellophane pockets for my cards. it would be more wasteful to throw them away than to use them. Once used such things can be shredded and used as packaging to keep items safe. Packing is also cut to smaller sizes when needed or offcuts of cardboard used to keep items flat during transit.